Applying Our Core Values to Improve Your Process
Navigate serves as a Performance-Based Contract Administrator (PBCA) for the U.S. Department of Housing and Urban Development.

PBCA Guidance
You can access a variety of information and resources related to our Performance Based Contract Administration (PBCA) work using the links listed below.
Discover how we facilitate the renewal of Housing Assistance Payments (HAP) contracts with property owners to ensure continued support for affordable housing initiatives.
Learn about our commitment to processing and transferring HAP subsidy payments promptly.
Explore our approach to conducting on-site Management and Occupancy Reviews (MORs), promoting compliance and enhancing the quality of our housing portfolio.
Understand the income eligibility criteria for residents in our affordable housing programs.
Access resources and support for addressing resident concerns, ensuring a safe and comfortable living environment for all.
Learn about our commitment to ongoing education and training for property owners and staff, promoting best practices and compliance with federal regulations.
HUD plays a crucial role in enforcing the Housing Opportunity Through Modernization Act of 2016 (HOTMA) by providing implementation guidance and overseeing compliance with regulations.
NSPIRE, or National Standards for the Physical Inspection of Real Estate, advances HUD’s goal of reducing health and safety risks in homes by focusing on where people live.
This page includes the “Knowing More” videos for residents, Fair Housing Information, and PBCA Contact Posters.
You can find the latest VAWA forms on this page.
Subscribe to our award-winning Tuesday Tip video series.
Paving the Way
for Program Success
Our commitment to accuracy and efficiency safeguards federal affordable housing funds and enhances the overall effectiveness of these vital programs.
