Applying Our Core Values to Improve Your Process
Navigate serves as a Performance-Based Contract Administrator (PBCA) for the U.S. Department of Housing and Urban Development.
PBCA Guidance
You can access a variety of information and resources related to our Performance-Based Contract Administration (PBCA) work using the links listed below.
Discover how we facilitate the renewal of Housing Assistance Payments (HAP) contracts with property owners to ensure continued support for affordable housing initiatives.
Learn about our commitment to processing and transferring HAP subsidy payments promptly.
Explore our approach to conducting on-site Management and Occupancy Reviews (MORs), promoting compliance and enhancing the quality of our housing portfolio.
Understand the income eligibility criteria for residents in our affordable housing programs.
Access resources and support for addressing resident concerns, ensuring a safe and comfortable living environment for all.
Learn about our commitment to ongoing education and training for property owners and staff, promoting best practices and compliance with federal regulations.
HUD plays a crucial role in enforcing the Housing Opportunity Through Modernization Act of 2016 (HOTMA) by providing implementation guidance and overseeing compliance with regulations.
NSPIRE, or National Standards for the Physical Inspection of Real Estate, advances HUD’s goal of reducing health and safety risks in homes by focusing on where people live.
This page includes the “Knowing More” videos for residents, Fair Housing Information, and PBCA Contact Posters.
You can find the latest VAWA forms on this page.
Subscribe to our award-winning Tuesday Tip video series.
Explore our dual video series created to educate and empower both residents and property managers.
Paving the Way
for Program Success
Our commitment to accuracy and efficiency safeguards federal affordable housing funds and enhances the overall effectiveness of these vital programs.

Frequently
Asked Questions
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Performance-based contract administration is a pivotal part of HUD’s strategy to manage Section 8 project-based contracts efficiently. This work involves various start-up processes, management reviews, and compliance procedures, all aimed at enhancing the effectiveness of affordable housing programs.
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Navigate is responsible for several tasks.
– Conducting on-site Management and Occupancy for each property in our portfolio
– Adjusting contract rents
– Reviewing, processing, and paying monthly vouchers submitted by property owners
– Renewing HAP contracts with property owners
– Responding to owner claims for property damage, unpaid rent, or extended vacancies
– Navigating PBRA rules and regulations for owners and residents to ensure compliance
– Responding to health and safety issues at the property -
A key responsibility of a PBCA is safeguarding federal affordable housing funds by minimizing subsidy payment errors. This crucial oversight ensures that these valuable resources are utilized effectively and fulfill their intended purpose.
We responsibly process millions of taxpayer dollars annually for HUD thanks to the Triple Check Advantage®. Our accurate and timely payments ensure that subsidized rents are paid on time.

