Perspectives in Housing: Residents & Managers in Conversation

Explore our dual video series created to educate and empower both residents and property managers. Watch companion videos that help both sides understand rights, responsibilities, and realities—because clear communication leads to stronger communities.

When Life Gets Heavy:
How Residents and Managers Can Respond

“Knowing More”
For ResidentsHow to Ask Your Mananger for Help

“ON THE FLIP SIDE”
FOR MANAGERSWhat to Do When a Resident Overshares

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House Rules Made Simple: Clarity for Residents and Managers

“Knowing More”
For ResidentsFailed Your Inspection? What Happens Next

“ON THE FLIP SIDE”
FOR MANAGERS How to Handle a Failed Unit Inspection

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House Rules Made Simple: Clarity for Residents and Managers

“Knowing More”
For ResidentsWhy House Rules Matter

“ON THE FLIP SIDE”
FOR MANAGERSWriting House Rules

Service Animals vs. Pets: Know the Difference

“Knowing More”
For ResidentsIs It a Pet or a Service Animal?

“ON THE FLIP SIDE”
FOR MANAGERSIs It a Pet or a Service Animal?

Lease Violations Explained: Communication, Clarity, and Correction

“Knowing More”
For ResidentsWhat to Do with a Lease Violation

“ON THE FLIP SIDE”
FOR MANAGERSIt’s Not Personal—Here’s What to Say

“Knowing More”
For ResidentsInspection Coming? Here’s What They’re REALLY Looking For

“ON THE FLIP SIDE”
FOR MANAGERSThe Annual Unit Inspection- Don’t Let This Trip You Up

When Tension Rises: Tools for Better Communication in Housing

“Knowing More”
For ResidentsAngry About a Repair? Here’s the Best Way to Be Heard

“ON THE FLIP SIDE”
FOR MANAGERSYou Said What? De-escalating Heated Conversations

Move-In Matters: What Residents and Managers Shouldn’t Miss

“Knowing More”
For ResidentsHere’s What You Should Check on Day 1

“ON THE FLIP SIDE”
FOR MANAGERSMove-In Red Flags for Property Managers

Responsibilities: Who Does What?

“Knowing More”
For ResidentsWhat You’re Responsible For as a Resident

“ON THE FLIP SIDE”
FOR MANAGERSCommon Resident Misunderstandings

Guests, Guidelines, and Good Boundaries

“Knowing More”
For ResidentsCan My Guest Stay with Me? Section 8 Guest Rules Explained

“ON THE FLIP SIDE”
FOR MANAGERSWhen a Guest Stays Too Long in Section 8 Housing