Tuesday Tip
This can is easy to overlook, but it shouldn’t be. This Tuesday Tip lays out guidance to manage users effectively.
EIV access is not something you set once and forget.
User management requires ongoing attention. When it slips, it creates risk—both for compliance and for data security.
One of the most common issues is simple: outdated users remain in the system.
Why You Should Manage EIV Users
EIV contains sensitive data. Access must stay limited to current, authorized users.
When former employees or inactive users remain in the system, you lose control over that access. Even if no misuse occurs, the risk is there. That alone can create compliance concerns.
Managing users is not just an administrative task. It is part of protecting the integrity of your property’s operations.
Know When to Remove Access
User access should reflect your current team. Nothing more.
When someone leaves a role, transfers, or no longer needs EIV access, their account should be reviewed immediately. Waiting creates unnecessary exposure.
This is where many teams fall behind. The system keeps running, and user cleanup gets pushed aside. Over time, the list grows longer than it should.
Make It Part of Your Process
Strong teams do not treat user management as a one-off task.
They build it into routine operations.
Review and manage EIV users on a regular schedule. Align it with other compliance activities so it becomes part of your workflow, not an afterthought.
Consistency matters more than complexity. A simple, repeatable process keeps your access list accurate.
Assign Clear Responsibility
User management works best when ownership is clear.
Someone on your team should be responsible for reviewing access and making updates. Without clear ownership, it becomes easy to assume someone else handled it.
That assumption is where gaps start.
Document What You Do
As with any compliance task, documentation matters.
Keep records of user reviews and updates. If questions come up later, your documentation shows that your process is active and consistent.
It also reinforces accountability across your team. These steps are simple, but they protect your property and keep your compliance on track.
