Hi there and welcome to today’s Navigate Tuesday tip. I’m Pam and today
we’re going to be looking at six things that you can do now to help you
be better prepared for your MOR. So some common MOR findings that we are
seeing now are missing signatures or dates; expired documents (they’re
either older than 120 days when management gets them or they’re not used
within 120 days of receipt); calculation errors (more often than not
that’s with rounding); blanks on forms (make sure that something that
doesn’t apply is marked NA rather than just left blank); and some EIV
errors. First thing you can do, check for signatures and blanks on
forms. So any space needing a signature must have one. Both management
and tenant signatures where that applies. This comes up with notices,
letters, leases, and other official documents. One of the frequent
places that this occurs is re-certification reminder notices because the
property managers or the occupancy person’s name is printed on it. Staff
often thinks they don’t need to also sign that. That should be signed.
So, make sure you’re signing any document that needs your signature.
Applications should have date, time, and the initials of the person
receiving it, especially when handwritten. Self declarations: you’re
going to want to make sure that all the information that you want on
that self declaration is there and also that it is signed and dated. And
remember that there are some times when all adult household members need
to sign the form. With expired documents, again, there are two things to
look at. You want to make sure that the documents are no older than 120
days when you get them… and that you use them within 120 days of
receipt. Calculations and rounding: HUD is going to round up at 0.5 or
at a five and down at anything lower than that… But make sure you’re
using pennies while you were doing your calculations. Review your EIV
binder or folders… Make sure that if there are no results on a report,
you print something that says there’s no results. Missing user and CAF
documents… Must have the owner authorization letter for the coordinator
and then the current documents. With discrepancies: Remember the report
is going to be in the main binder, but the report and any efforts you
took to resolve it are going to be in the tenant files. Okay, some HOTMA
things… Remember that right now you need to update your tenant selection
and EIV policies if you have not done that already. One of the most
important things that you can do for preparation for your MOR that will
make things go more smoothly is to provide documents in advance. You can
have an MOR binder ready… It reduces our time on site… It allows a more
thorough exit review. When in doubt, reach out. We’re your contract
administrators, which means we’re here to help.