The Special Claim process is an opportunity for owners to be compensated for financial loss when a tenant vacates a unit. Claims may be for financial loss when a tenant vacates a unit. Use the below links and information to help with preparing a special claim submission.

All claims must be submitted for approval within 180 days from the date the vacated unit is available for occupancy. The following documentation must accompany all special claims submitted:

For more information on Special Claims:

With the change to TRACS 202D, signed paper HAPs are no longer required and should not be sent.