The Voucher Specialist Team is responsible for processing Project Based Section 8 Housing Assistance Payments (HAP) Vouchers and Special Claim requests. Prompt processing and transferring of HAP subsidy payments to our owners is a commitment Navigate stands behind. We strive to assist and educate our owners on industry matters building close working relationships in the process.  Click here to view an overview of the processing cycle showing all actions taken throughout this process to ensure accurate, timely HAP payments.

With the change to TRACS 202D, signed paper HAPs are no longer required and should not be sent. You may submit your special claims by email or fax at specialclaims@navigatehousing.com or 1-888-723-8932.

Voucher Processing

HUD-50059 form and instructions