We are committed to processing and transferring HAP subsidy payments promptly.
We strive to assist and educate our owners on industry matters building close working relationships in the process. Click here to view an overview of the processing cycle showing all actions taken throughout this process to ensure accurate, timely HAP payments.
You may submit your special claims by email: specialclaims@navigatehousing.com
Voucher Submissions
Direct Deposit
Special Claims
FAQs
Voucher Processing
- HUD-50059 form and instructions
HUD Resources
- HUD Acronyms
- 2022 Income Limits
- 2021 Income Limits
- TRACS Documents page
- MAT Guide
- TRACS Mail Id request form
- TRACS Rules of Behavior (ROB)
- For detailed information on using the Voucher and Certification queries in TRACS, download the TRACS PDF here.