Tenant-on-Tenant Harassment: A Guide for Owners and Managers


Posted On: March 26, 2024

In our communities, the right to a safe and respectful living environment is paramount. However, tenant-on-tenant harassment remains a significant challenge, undermining this basic right. Property owners, agents, and managers must understand their role and liability in preventing and addressing such harassment. This guide aims to provide actionable insights into fostering a harassment-free community.

Understanding Your Liability

The Fair Housing Act sets the groundwork for a discrimination-free housing environment. Owners and managers are responsible for their actions and tenant interactions within their properties. Liability arises not just from direct actions but also from failing to address known harassment situations. Ignorance is not bliss; it’s a risk.

Proactive Measures to Prevent Harassment

  1. Establish Clear Policies: Your first line of defense is a strong, clear anti-harassment policy. Make sure tenants understand what constitutes harassment and the consequences thereof.
  2. Training: Equip your team with the knowledge to recognize and address harassment. Regular training sessions can ensure they are updated on policies and procedures.
  3. Reporting Mechanisms: Offer multiple, confidential channels for tenants to report harassment. A straightforward reporting process encourages tenants to come forward.
  4. Immediate Response: Take every report seriously and act promptly. Quick, decisive action can prevent escalation and affirm your commitment to a safe community.

Creating a Culture of Respect

Beyond policies and procedures, fostering a culture of respect and inclusivity is vital. Engage with tenants, offer educational resources, and promote a community spirit that values diversity and dignity for all.

Stewards of Well-being

As owners and managers, your role extends beyond property maintenance and rent collection. You are stewards of a community’s well-being. By understanding your responsibilities and taking proactive steps to prevent tenant-on-tenant harassment, you contribute to a culture of respect, safety, and inclusivity.

Remember, silence is not neutrality in the face of harassment; it’s complicity. Let’s work together to ensure our housing communities are safe and welcoming for everyone.


Preventing and Addressing Harassment in Housing Fact Sheet



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