Contract Management Specialist Department

The Navigate Contract Management Specialist (CMS) Department was created to process all contract renewals and rent adjustments. To avoid delays in subsidy payments, contract renewal paperwork is due 120 days before contract expiration.

For MAHRA multi-year HAP Contracts, properties are entitled to an annual rent increase on their anniversary effective date. Navigate CMS will send a reminder letter 190 and 150 days before contract/funding expiration.

At 140 days before contract/funding expiration, CMS will begin sending weekly reminders of when the paperwork due.

If renewing your contract, please begin to prepare renewal paperwork including a Utility Analysis (UA), if applicable, once these notices are received.

For rent adjustments, if the property is eligible to receive the auto-OCAF, CMS will send an auto-OCAF letter to review, accept and return the auto-OCAF letter along with a UA submission, if applicable. Those that are ineligible for an auto-OCAF will receive a 150 reminder letter and weekly emails requesting a rent increase submission package.

For pre-MAHRA properties still in the original HAP contract, please submit a rent adjustment request to Navigate in accordance with the HAP contract or use agreement.

The renewals section of our website contains everything needed to submit a contract renewal or rent adjustment request. Please contact a Contract Management Specialist with additional questions.

Our Resource Center contains guidebooks, manuals, forms, calculation worksheets, and Navigate presentations to assist you in completing a renewal or rent adjustment request.