During a MOR, a Navigate team member will verify certain documents are part of a resident file. Some of these documents include:

  • Application – Signed and dated by applicant; showing the date and time received by management (management does not have to sign)
  • Lead-Based Paint Acknowledgement (if built before 1978)
  • HUD-9887 & 9887-A – A form signed and dated by each adult in the household (18 years of age and older)
  • EIV & You Brochure – Documentation of distribution at Move-In and each Annual Recertification
  • Resident Screening – Documentation of consistent criminal and sex offender screening, and other items as outlined in Tenant Selection Plan for property
  • House Rules
  • Zero Income Certification – at Move-In and each Annual Recertification, notarized
  • All applicable EIV reports
  • Third Party Verification of the Following:
    • Income not reported in EIV
    • Assets
    • Medical Expenses
    • Childcare Expenses
    • Disability Expenses
    • Disablility Verification

Remember, this is not a complete list; but, it does give you an idea of the types of documents a Navigate team member will ask to see.