During a MOR, a Navigate team member will verify certain documents are part of a resident file. Some of these documents include:
- Application – Signed and dated by applicant; showing the date and time received by management (management does not have to sign)
- Lead-Based Paint Acknowledgement (if built before 1978)
- HUD-9887 & 9887-A – A form signed and dated by each adult in the household (18 years of age and older)
- EIV & You Brochure – Documentation of distribution at Move-In and each Annual Recertification
- Resident Screening – Documentation of consistent criminal and sex offender screening, and other items as outlined in Tenant Selection Plan for property
- House Rules
- Zero Income Certification – at Move-In and each Annual Recertification, notarized
- All applicable EIV reports
- Third Party Verification of the Following:
- Income not reported in EIV
- Assets
- Medical Expenses
- Childcare Expenses
- Disability Expenses
- Disablility Verification
Remember, this is not a complete list; but, it does give you an idea of the types of documents a Navigate team member will ask to see.