Embracing Reasonable Accommodation


Posted On: February 7, 2024

Understanding Reasonable Accommodation


The concept of reasonable accommodation is a cornerstone of inclusivity and fairness. It ensures that individuals with disabilities have equal opportunities to enjoy where they live.

Reasonable accommodation refers to modifications or adjustments to a housing unit or policies. These changes afford people with disabilities equal housing opportunities, from physical changes to property to modifications in rules.

Under the Fair Housing Act and other federal laws, denying reasonable accommodation requests is discrimination. The law requires property managers and housing providers to make accommodations. The only exception is if doing so would result in undue hardship, a term legally defined as significant difficulty or expense.

For Residents: How to Request Accommodations and Respond to Denials

Residents can do a lot to help themselves be heard while creating a written history of their requests.

  1. Clearly Communicate Your Needs: Submit your accommodation request in writing, detailing the specific accommodation needed and its relation to your disability.
  2. Engage in Dialogue: Be open to discussing your request with property management, as they may propose alternative solutions.
  3. Know Your Rights: Familiarize yourself with your legal protections under the Fair Housing Act. Resources from HUD and disability rights organizations can offer guidance.
  4. Take Action: If your request is denied without a valid reason, consider filing a complaint with HUD or seeking advice from a legal professional specializing in disability rights.

For Property Managers: Preventing Violations and Fostering Inclusivity

  1. Educate Your Team: Ensure all staff members understand the importance of reasonable accommodation and the legal obligations under the Fair Housing Act.
  2. Develop Clear Policies: Create and implement clear procedures for handling accommodation requests, including a process for dialogue with residents and a timeline for response.
  3. Consult Legal Experts: When in doubt about the feasibility of an accommodation, seek advice from legal professionals to avoid unintentional discrimination.
  4. Promote an Inclusive Community: Beyond complying with legal requirements, strive to create an environment where all residents feel welcomed and valued.

Reasonable accommodation is a fundamental principle to achieving equality in housing. By understanding and respecting the needs of individuals with disabilities, property managers can avoid legal pitfalls. They can also contribute to building stronger, more inclusive communities. Conversely, residents who know their rights can effectively advocate for them.

Jane’s Story: A “Knowing More” Video

Jane’s story above, while disheartening, should spark conversation and change. The Knowing More video reminds us of the collective responsibility to uphold the values of fairness and inclusivity in housing.

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